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Billing Reminder: HCPCS L4210 (repair of orthotic device, repair or replace minor parts)
National Government Services, the Jurisdiction B Durable Medical Equipment Medicare Administrative Contractor (DME MAC) has received several inquiries regarding the proper billing of L4210 (repair of orthotic device, repair or replace minor parts).
Modifiers RT (right) and/or LT (left) should not be included on code L4210. However, the right (RT) and/or left (LT) modifiers must be used when billing specific codes for additions and replacement parts.
Although an order is not necessary for the repair of an orthosis, claims for code L4210 must be accompanied by a narrative description which includes the manufacture s name, product name, and number of the part that is being billed. This information should be entered into the Note (NTE) segment of the electronic claim or Item 19 of the CMS 1500 claim form.
The allowance for the labor (L4205) involved in replacing/repairing an orthotic component that is coded with the miscellaneous code L4210, is separately payable in addition to the allowance for that component. Also, L4210 must not be used for casting supplies or other materials used in the fitting or fabrication of an orthosis.
If a claim is submitted that contained incomplete or invalid information and cannot be processed as submitted a CO-16 denial will be received. Suppliers should refer to the remark code (REM) on the remittance advice. The REM code advises what information is missing, invalid or incomplete on the claim. If the REM field is not complete, suppliers may contact the Provider Contact Center (866-590-6727) to request additional information regarding the CO-16 denial. Claims denied with CO-16 do not have any appeal or reopening rights. Suppliers must resubmit the claim with the missing, invalid or incomplete information in order for the claim to be processed.


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